Shipping policy

We ship throughout the United States, including Alaska and Hawaii, from our shop at 613A Congress Street in Portland, Maine.

Processing. Orders typically leave our shop within 2 business days. During holidays and busy seasons, please allow 2 to 4 business days. Made-to-order and House of Siren pieces ship on the timeline stated on the product page.

Delivery options

Option	Timing	Notes
USPS Ground	7 to 10 days from purchase	Our standard method
2-Day Shipping	2 business days after it ships	Select at checkout
In-store pickup	Ready notice by email	613A Congress Street, Portland, Maine
White Glove Delivery	Scheduled with you	Furniture and large pieces; contact us for a quote

Oversize items. Some large or heavy pieces need extra handling. If the shipping cost differs significantly from what was charged at checkout, we will contact you before your order ships, and nothing ships until you approve.

Shipping protection. At checkout, you may add shipping protection through Route, which covers packages that are lost, stolen, or damaged in transit. If you added it, file a claim directly with Route. If you did not, please contact us, and we will help you file a claim with the carrier.

International orders. We do not currently ship outside the United States. For international requests, email hello@sirensroost.com.

Packing. Our boxes are recyclable, and our packing materials are biodegradable. We use as little as we can while keeping every piece safe.

Questions: hello@sirensroost.com or 207-553-0500.