Refund policy

We want you to be happy with your Sirens Roost Home purchase. If there's an issue, contact us and we'll make it right.

email | hello@sirensroost.com
call | 207-553-0500

Returned items can be shipped to:
Sirens Roost Home Returns
613A Congress Street
Portland, ME. 04101

ELIGIBLE ITEMS

Online orders may be returned within 21 days of delivery while gift exchanges may be returned within 30 days of purchase. International shipments are considered final sale and ineligible for return. Purchases made via Shop Pay follow our standard return policy.

Sale items, "as-is", fine art, made to order and one-of-a-kind items are ineligible for return. 

WHEN CAN I EXPECT MY REFUND

Refunds are credited to the original form of payment and are typically available within 3-10 business days following receipt and quality check of returned items. Purchases made via Shop Pay follow our standard return policy.

RESTOCKING

For furniture items returned, a re-stocking fee of 25% will be charged. 

FOR LOST OR STOLEN PACKAGES

Please note Sirens Roost Home is not responsible for lost or stolen packages. To report a missing package or file a claim, please contact USPS.